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Managed Learning Services
I provide on-demand training and learning solutions customized to
fit your specific strategic needs. Whether you need an onsite technical workshop, a custom web-based learning
solution, internal assessment,
or email-based market research, I provide the technical training and development you need to make
this happen. I keep it simple with "off the shelf" tools so that internal SMEs can produce great content and corporate trainers can publish Flash learning modules and knowledge checkers without dependance on outside developers. I can help
you build organizational-wide learning solutions that meet your
specific requirements.
Download Blended Learning, Training and Delivery Cycle

Technical Documentation Services
I develop custom learning
solutions that are easy to understand, manage and integrate well with
existing infrastructures. My goal is to help individuals and
work groups identify "Action Opportunities" by applying
"action research" for situation analysis so that technical documentation and training have immediate prectice relevance. Honest and
reliable feedback validates actions and provides directionality
and insight. It inspires innovation and creates actions that
translate into competitive advantage.

Organizational Development (OD)
I design and faciliate interventions; including, strategic planning, team building, training, or problem solving to help organizational
members meet mission critical objectives set out in the strategic
plan.
- Optimize resources; people,
time and money
- Manage and measure competency and compliance
- Cost-effective realtime
feedback
- Training is valued--learning is a way of being
- Appreciate and value differences; culture, workgroup or division
- Performance Improvement; track (project) progress 24/7
- Achieve higher levels of commitment and cooperation
- Inspire and reward knowledge creation and innovation
- Grow the company, acquire, service, and retain employees and customers
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